We Offer Different Services

We company's purpose is to serve every customer well and provide customers with one-stop customized services.
You tell us your needsand we will help you improve and customize them.

• 

  1.Client Needs

  Customers provide requirements or drawings, and we develop them.
• 

  2.Product Design

  After establishing the project, start product design.
• 

  3.Design Confirmed

  Product design drawings are given to customers for confirmation.
• 

  4.Development Samples

  After the design drawing is finalized, start making samples.
• 

  5.Quality Assurance Test

  After the sample is produced, it will be inspected by professional quality inspectors.
• 

  6.Mass Production and Shipment

  When the inspection result is OK and confirmed, the product can be shipped and sent to the customer.

• Excellent and stable product quality

  The company strictly implements procedures such as screening and auditing of raw material suppliers, testing of incoming materials, and comparison of incoming materials; making each batch of products more stable and traceable, and achieving efficient production control.

  

• Continuous and reliable product supply

  The company has sufficient production capacity, a complete ERP system, a well-laid out sales and warehousing network and an efficient operating mechanism to ensure that domestic orders are shipped within 24 hours and foreign trade orders are shipped one week later.

  

• Intimate after-sales service

  The company has built an after-sales service team composed of technical backbones to implement round-the-clock tracking services to help customers solve problems and strive to provide fast and considerate after-sales service.

  

Frequently Asked Questions

• How long can I get the feedback after we send the inquiry?

  We will reply to you within 12 hours of the working day.

• Are you a direct manufacturer or trading company?

  We are a direct factory, and we also have our own international trade department. We produce and sell by ourselves.

• What products can you offer?

  Yiwu Hengkai Toys Co., Ltd. is a company integrating development, production, processing and sales, specializing in the production of various plastic TPR toys flashing bouncy balls, LED flashing series toys and gifts, promotional gifts, etc.

• Can you do customized products?

  Yes,we are mainly doing customized products according to the customers’ drawings or samples.

• Do you have unique design products?

  Yes, we have our design team, our products are mainly our own design, each are unique and special.

• How about the capacity of your company?

  Our annual output exceeds 20,000,000 units, which can meet the needs of customers with different purchasing volumes.

• How many employees of your company? what about the technicists?

  We now have around 100-200 employees, including 10 designers and 20 salesmen.

• How to guarantee the quality of your goods?

  We will do the inspection after every process. For the finished products, we will do inspection according to the customers’ requirements and the international standard.

• What's the payment term?

  When we quote for you, we will confirm with you the way of transaction, such as FOB, CIF, and CNF. For mass-production goods, you need to pay a 30% deposit before producing and a 70% balance against a copy of documents. The common way is via t/t.